Clear before you book
Booking and stay terms
These terms explain how direct booking requests, confirmations, payments, and stays at Sliema Central Stay work.
Last updated: 26 July 2026
1. Booking requests
Pressing “Request to book” sends a request to the host; it does not immediately guarantee the stay. The booking becomes confirmed only when the host accepts it and sends a confirmation. Dates may remain unavailable while a request is being reviewed.
2. Prices and payment
The website shows the price for the dates and guest count selected, including any displayed cleaning or service fee. The confirmed total is stated before payment. Direct card payments are processed securely by Stripe; alternative payment or Booking.com options may be offered. Never send card details by email or WhatsApp.
3. Guest details
Guests must provide accurate contact and occupancy information. The person making the booking must be authorised to act for the group and remains responsible for communicating these terms to the other guests.
4. Arrival, departure, and house rules
The current check-in and check-out information appears on the apartment page and in the confirmation message. Smoking and pets are not permitted inside the apartment. Guests must respect neighbours, the property, maximum occupancy, safety instructions, and Maltese law.
5. Damage and problems
Please report damage, missing items, access problems, or safety issues promptly so the host can assist. Guests may be responsible for loss or damage caused deliberately or through unreasonable care, subject to applicable law.
6. Cancellations and refunds
Direct-booking cancellations follow the cancellation policy linked on this website. A refund is only complete when the payment provider accepts it; bank processing time may follow. Platform reservations and payments must be changed or refunded through that platform.
7. Changes and exceptional events
If an event outside reasonable control makes the apartment unavailable or unsafe, the host will contact the guest as soon as possible and explain the available change or refund options.
8. Complaints and applicable rights
Please contact the host promptly so a concern can be investigated while the relevant information is available. These terms are governed by Maltese law. Nothing in them removes rights that cannot legally be excluded. The property is displayed under licence number 8027.